Frequently Asked Questions
Find answers to common questions about our shipping and maritime services. From service details and security measures to tracking shipments and handling customs, our FAQ section covers all you need to know for a smooth and efficient shipping experience.
What services do you offer?
We offer a wide range of services, including freight management, customs brokerage, vessel operations, maintenance services, compliance assistance, logistics optimization, offshore support, maritime security, maritime consultancy, and terminal operations.
How do I request a quote for shipping services?
You can request a quote by contacting our customer support team via phone, email, or our online contact form. Provide details about your shipment, and we will get back to you with a competitive quote.
What areas do you serve?
We provide shipping and maritime services both domestically within Nigeria and internationally, covering major global trade routes.
How do you ensure the security of my shipment?
We employ comprehensive security measures, including advanced tracking systems, secure handling procedures, and compliance with international maritime security standards to ensure the safety of your shipment
What are your operating hours?
Our customer support team is available 24/7 to assist you with any inquiries or concerns. Our operational hours for shipping and maritime services may vary, but we strive to provide timely and efficient service at all times.
How do you handle customs clearance?
Our experienced customs brokerage team navigates complex customs regulations to ensure smooth and compliant clearance of goods, minimizing delays and avoiding additional costs.
Frequently Asked Questions
Find quick answers about our shipping and maritime services, including service details, security measures, shipment tracking, and customs handling
What is your process for handling damaged or lost shipments?
In the unlikely event of damaged or lost shipments, we have a dedicated team to handle claims and resolve issues promptly. We work closely with our clients to ensure satisfactory resolutions.
Do you provide consultancy services for maritime operations?
Yes, we offer expert maritime consultancy services to help you optimize your operations, ensure compliance, and implement strategic planning for improved performance.
How can I track my shipment?
We provide advanced tracking systems that allow you to monitor your shipment in real-time. You can access tracking information through our website or by contacting our support team.
What makes Hendiac Nigeria Limited the best choice for shipping and maritime services?
Our commitment to client satisfaction, operational excellence, and a comprehensive range of services sets us apart. Our experienced team, state-of-the-art technology, and dedication to reliability make us the premier choice for all your shipping and maritime needs.
What types of cargo do you handle?
We handle a wide variety of cargo, including dry bulk, liquid bulk, containerized goods, and specialized shipments. Our services are tailored to meet the specific needs of different types of cargo.
How can I become a partner with Hendiac Nigeria Limited?
We welcome partnerships with businesses and organizations in the shipping and maritime industry. Contact us through our partnership inquiry form on the website or reach out to our business development team to explore opportunities for collaboration.
